Scaling a Non-profit Organisation - Tracey Chambers, Taking Care of Business

Season 4 Episode 32

Today we're doing something different as we hear from a non-profit organisation for the first time on the podcast.

In this episode, we chat with Tracey Chambers, the co-founder and CEO of Taking Care of Business. TCB helps families escape the cycle of poverty by equipping unemployed and aspiring entrepreneurs with the skills and resources they need to unlock their full potential.

We get into the philosophy of why Tracey left her corporate job to start an NPO, and why you would start something where you’re helping other people with their wealth creation with a model where you are not able to create wealth for yourself—A fascinating perspective about fulfilment that will remind you why you are doing all of this.

We get into the practicalities of scaling this organisation—what made it unique, why it needed funding, how she set up her leadership team, the importance of systems, developing culture in new locations, and much more.

This is a great episode filled with practical lessons and great philosophies to shift your thinking.

Too Long; Didn't Listen? Here's what to look for:

00:00 Introduction
03:10 What is Taking Care of Business?
20:16 Why choose to run an NPO
32:02 Tracey’s mid-life crisis and why she left her high-paying job
45:37 The mindsets and beliefs that hold first-time entrepreneurs back
01:00:49 How Tracey scaled this from starting out of the back of an orphanage
01:07:52 The most important things to consider when scaling
01:16:00 How to ensure the culture is right in new branches
01:21:57 What Tracey has in place to be able to personally role model culture at new branches while being CEO
01:24:36 What does Tracey’s day-to-day look like?
01:29:07 What does the future hold for Taking Care of Business?
01:31:42 Would you take that jump again?