From Losing 95% of Revenue to Scaling a Successful Fintech - Chris Ball, Finch Technologies

Season 5 Episode 8

Every founder who’s scaled beyond product-market fit knows the challenge: where do we focus our attention next?

In this episode, I sit down with Chris Ball, co-founder of Finch Tech, to unpack how his team is navigating this exact question.

We dive into how Finch scaled their products and built their business model, the tough decisions around which growth strategies to pursue, how Chris and his co-founders protect their team from the noise and the biggest challenges they're facing right now in their growth journey.

This conversation is a must-listen for anyone facing the overwhelming options of what got you here vs. what will get you there. If you're in the scale-up phase, you'll find huge value in how Finch is approaching this pivotal stage of business growth.

Too Long; Didn't Listen? Here's what to look for:

00:00 Introduction
02:41 What is Finch Technologies?
13:23 Where is Finch At Now?
16:12 Understanding The Business Model
21:40 How Does Finch Get This Data?
39:10 Expanding Further Along The Value Chain
43:26 Product-Market Fit Journey
47:43 Current Scaling Challenges
53:57 Splitting Focus Among The Team
01:00:10 Do We Really Want To Build a Large Team?
01:06:58 Struggling to Get Out of Customer Service
01:14:17 Which Direction Should Finch Grow Into?
01:22:54 What Does The Future Hold For Chris and Finch?
01:25:45 Why be an Entrepreneur?
01:27:51 Reflection